Terms of service
Terms of Service
Last Updated: September 2026
These Terms of Service govern your access to and use of the LINKYUN TOP website and your purchase of products and services from us.
The website is operated by PikaGrid International Inc, a Colorado corporation.
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Online Store Terms
You may use this website only for lawful purposes.
You may not use our products, website, content, or services in violation of applicable law or the rights of others.
You agree to provide accurate and complete information when placing an order.
2. Product Information
We make reasonable efforts to accurately display:
- Product specifications
- Images
- Colors
- Dimensions
- Compatibility
- Configurations
- Included accessories
- Pricing
However, minor differences may occur due to screen settings, product updates, manufacturing changes, photography, or other reasonable factors.
You are responsible for reviewing the selected product configuration before completing your purchase.
This is particularly important for options such as:
- Printer model
- Package
- Voltage
- Plug type
- Color
- Accessories
3. Prices
Prices may change without prior notice.
Discounts, promotional pricing, gifts, coupons, or WhatsApp-exclusive offers may be subject to separate terms, eligibility requirements, availability, or promotional periods.
An offer provided through WhatsApp or customer service does not modify an existing website order unless specifically confirmed.
4. Orders
Submitting an order does not necessarily mean the order has been finally accepted.
We reserve the right, where reasonably necessary, to cancel, reject, or limit an order due to:
- Pricing errors
- Inventory errors
- Suspected fraud
- Payment verification issues
- Shipping restrictions
- Product availability
- Incorrect product information
- Other legitimate business reasons
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Payments
Payments made through the website are processed through Shopify and/or available third-party payment providers.
Payment options may vary depending on location, device, currency, and eligibility.
6. WhatsApp Business
We provide WhatsApp Business as an additional communication channel for customers seeking:
- Product consultation
- Configuration recommendations
- Technical information
- Business purchasing assistance
- Promotional offers
- Available gifts
Any quotation, discount, gift, or special arrangement discussed through WhatsApp is subject to confirmation by our team.
7. Shipping
Shipping is governed by our Shipping Policy, which forms part of these Terms.
8. Returns and Refunds
Returns, refunds, cancellations, and defective-product claims are governed by our Refund & Return Policy.
9. Product Use
Customers are responsible for operating printers, heat presses, electrical equipment, and related products in accordance with product instructions and appropriate safety precautions.
Improper installation, unauthorized modification, incorrect voltage, misuse, improper maintenance, or use of incompatible materials may affect product performance and return or warranty eligibility.
10. Intellectual Property
Website content including text, graphics, logos, product images, page designs, videos, and other materials may be protected by intellectual property laws.
Unless otherwise permitted, such content may not be copied, reproduced, distributed, or commercially exploited without authorization.
11. Third-Party Services
Our website may use or link to third-party services including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Social media platforms
We are not responsible for third-party services outside our reasonable control.
12. Limitation of Liability
To the maximum extent permitted by applicable law, PikaGrid International Inc will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website or products.
Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.
13. Force Majeure
We will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, carrier disruptions, government actions, labor disputes, war, epidemics, supply-chain interruptions, or major technical failures.
14. Governing Law
These Terms shall be governed by the laws applicable in the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
15. Changes to These Terms
We may update these Terms from time to time.
The latest version will be posted on this page.
16. Contact Information
PikaGrid International Inc
1500 N Grant St Ste R
Denver, CO 80203
United States
WhatsApp Business: +86 156 0902 8387
Email: [SUPPORT EMAIL]