Shipping policy

Shipping Policy

LINKYUN TOP ships printers, printing equipment, accessories, supplies, and other products to eligible destinations shown on our website.

Order Processing

Orders are subject to payment verification, inventory availability, product configuration, and order review before shipment.

Some printer packages or equipment configurations may require additional preparation before dispatch.

Orders placed during weekends, holidays, or periods of unusually high demand may require additional processing time.

Shipping Estimates

Estimated shipping or delivery times may vary depending on:

  • Product
  • Shipping destination
  • Warehouse location
  • Product availability
  • Selected configuration
  • Shipping method
  • Carrier conditions
  • Customs processing
  • Local delivery conditions

Any estimated delivery time displayed on the website or provided by customer service is an estimate and is not a guaranteed delivery date unless specifically stated otherwise.

Multiple Shipments

Orders containing printers, accessories, consumables, or other products may be shipped separately.

As a result, you may receive:

  • Multiple tracking numbers
  • Packages on different dates
  • Products shipped from different fulfillment locations

This does not necessarily mean that items are missing.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

Please verify:

  • Recipient name
  • Street address
  • Apartment or suite number
  • City
  • State or province
  • Postal code
  • Country
  • Telephone number

before submitting your order.

We may not be able to change an address after an order has entered fulfillment.

Tracking

When tracking information is available, it will generally be provided after shipment.

Tracking information may take some time to update after a shipping label is created.

Delivery

Once the carrier marks an order as delivered, customers should first check:

  • The delivery location
  • Building reception
  • Mailroom
  • Household members
  • Neighbors
  • Any delivery photo or tracking information

If you believe a delivered shipment is missing, contact us and the shipping carrier as soon as possible.

Shipping Delays

LINKYUN TOP is not responsible for delays beyond our reasonable control, including delays caused by:

  • Carriers
  • Weather
  • Natural disasters
  • Customs
  • Transportation disruptions
  • Incorrect addresses
  • Recipient unavailability
  • Government restrictions
  • Events outside our reasonable control

We will nevertheless make reasonable efforts to assist customers with shipping-related issues.

Customs, Duties, and Taxes

Depending on the destination and order, customs duties, import taxes, VAT, brokerage fees, or other government charges may apply.

The responsibility for such charges will depend on the shipping arrangement, destination, and terms presented during the purchase process.

Damaged Packages

If the shipping package arrives visibly damaged, please photograph:

  • The outer packaging
  • Shipping label
  • Internal packaging
  • Product
  • Any damaged area

before discarding packaging materials.

Contact us promptly so we can assist you.

Contact

For shipping assistance:

WhatsApp Business: +86 156 0902 8387
Email: [SUPPORT EMAIL]

PikaGrid International Inc
1500 N Grant St Ste R
Denver, CO 80203
United States